Unethical Business Research Conduct Essay - 765 Words

Ethics and the behaviors associated with them have the highest significance for different reasons within a business organization. Companies must ensure they follow all levels of ethical behavior when any activity is performed at their premises; especially activities related to business research. Business research is the systematic inquisition that provides information to direct managerial decisions (Cooper amp; Schindler, 2011). Its purpose is to allow companies access to valuable information on company policies, customer service and consumer buying habits. Business owners can use this information to discover which products and services are important to the public, worker morale and behaviors, as well as what they†¦show more content†¦As part of a court agreement, Cracker Barrel conducted its own corporate research into the accusations against its company. They concluded that no wrongdoings were committed, asserting that its company has always maintained anti-discrimination policies to all consumer no matter what gender, race and sexuality they are. Upon the reception of Cracker Barrel’s results, the Justice Department decided to hire an independent auditor to check their claims. The Justice Departments investigation included interviews with approximately 150 persons, [of which consisted] mostly [of] former Cracker Barrel employees; and found that 80 percent stated that they experienced or witnessed discriminatory treatment of customers at a Cracker Barrel restaurant,† according to R. Alexander Acosta, Assistant Attorney General for the Department of Justice’s Civil Rights Division. The conclusion suggested that some managers directed, participated in, and/or encouraged stereotyping and discriminatory behaviors from employee, Acostas added (Schmit amp; Copeland, 2004). Though this suit ended with the court’s judgment for Cracker Barrel to pay fines and damages to a number of customers and their attorneys, the company’s reputation forShow MoreRelatedWhat is Business Conduct? Essay examples1196 Words   |  5 PagesBusiness conduct simply refers to the way in which a business regulates themselves socially, environmentally and importantly in a friendly manner. Business conduct is a must in order to satisfy the outcome of the business and is crucial in preventing unethical concerns from occurring within the business. In todays, modern competitive business market, it is essential to note that business conduct is an uprising concern that holds both advantages and disadvantages in all industries. An industry whereRead MoreSales Ethics Is an Oxymoron1567 Words   |  7 Pagesorganizational conduct their operations under ethical code of conduct to confine the issues faced by unethical conducts. 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